Yes. Free parking is available both above ground and in the underground parkade, with more parking directly across the street.

Please arrive 5–10 minutes before your session. Guided classes have a strict entry cut-off at the start time. For self-guided sessions, you can still enter after your scheduled start time.

Pyramid is a barefoot sanctuary beyond the locker room, so shoes, slides and sandals stay behind. Water shoes or dive socks that have only ever been worn indoors are welcome — dive socks also help keep your feet warm in the ice bath.

Yes — Pyramid is an 18+ facility.

Every 75-minute session includes the Finnish sauna, cold plunges, caffeine-free tea in the tea lounge, a free locker and two towels — one to sit on in the sauna and one to dry off with. Our guides are on hand throughout.

Toggle between the sauna and the ice baths to get the most from contrast therapy. A good starter circuit is 15–20 minutes in the sauna, 1–3 minutes in the cold plunge, then time to rest — and repeat. If you're new, a Zen Drop-in is a great first session: our guides will support you one-on-one.

Yes — and you'll probably love it. Start with just 30 seconds and work up. Our team will guide you, and you're always in control. Most people are surprised by how good they feel afterwards.

Please be mindful of each session's atmosphere: Zen Drop-in welcomes quiet conversation, Silent Moments is completely silent, and Lively Drop-in is made for connecting. Shower before entering the cold plunge, always sit on a towel in the sauna, and hang your towel when it's not in use.

Cancel a full 6 hours before check-in for a refund. Cancellations within 6 hours are non-refundable unless special circumstances are approved by the General Manager.